Assistants disappeared

[lightning]

I am using AW 6, running mac os 9.04. I used to be able to print business cards, but can no more. When I try to open Appleworks Assistants from my hard drive ( the tabs disappeared too!) I get the error message "cannot convert this file to an Appleworks document." This is very mysterious and frustrating. The folder in which I saved a group of finished business cards also disappeared from my desktop and hard drive. Does anyone have any suggestions as to what I can do?
Thanks!!

[Dale]

I am using AW 6, running mac os 9.04. I used to be able to print business cards, but can no more. When I try to open Appleworks Assistants from my hard drive ( the tabs disappeared too!) I get the error message "cannot convert this file to an Appleworks document." This is very mysterious and frustrating. The folder in which I saved a group of finished business cards also disappeared from my desktop and hard drive. Does anyone have any suggestions as to what I can do?
Thanks!!

AppleWorks can't find Assistants if the AppleWorks application has been moved out of its folder, or its Assistants have been moved out their folder.

Check to see that AppleWorks 6 is in an AppleWorks folder, and that the Assistants are still in the AppleWorks 6 > Starting Points > Assistants folder.

[lightning]

Thanks for the response. I have dragged Appleworks folder onto my desktop, placed the Appleworks 6 folder in it and it contains Starting points which contain Assistants but I still get the same error message. I find I have several Appleworks folders in my hard drive. Does this matter? Should I throw them out? When I open Appleworks all I get it as 1/2 by 8 and 1/2 rectangle on top of the screen which contains wordprocessing, painting etc. icons. No hint of Starting Points or Assistants. Can you assist me further?
Thanks very much.

[Peggy]

Thanks for the response. I have dragged Appleworks folder onto my desktop, placed the Appleworks 6 folder in it and it contains Starting points which contain Assistants but I still get the same error message. I find I have several Appleworks folders in my hard drive. Does this matter? Should I throw them out? When I open Appleworks all I get it as 1/2 by 8 and 1/2 rectangle on top of the screen which contains wordprocessing, painting etc. icons. No hint of Starting Points or Assistants. Can you assist me further?
Thanks very much.

Put the AppleWorks folder with all of its necessary content in the Applications folder. If you want AppleWorks available on the Desktop, create an alias.

[Dale]

Thanks for the response. I have dragged Appleworks folder onto my desktop, placed the Appleworks 6 folder in it and it contains Starting points which contain Assistants but I still get the same error message.

You've got this the wrong way about. The application AppleWorks 6 should be inside the AppleWorks folder. This folder should also contain quite a few other items such as an AppleWorks Essentials folder, etc.

And the AppleWorks folder should be in your Applications folder.

As Peggy notes, if you want an icon for AppleWorks somewhere either create an alias of it on your Desktop, or drag it into the Dock.

I find I have several Appleworks folders in my hard drive. Does this matter? Should I throw them out? When I open Appleworks all I get it as 1/2 by 8 and 1/2 rectangle on top of the screen which contains wordprocessing, painting etc. icons. No hint of Starting Points or Assistants. Can you assist me further?
Thanks very much.

You only need one AppleWorks folder on your Mac. Pick one of the folders, make sure it has the all the required AppleWorks files and folders inside it as if it has just been installed, and get rid of the rest.

With regard to the "rectangle on top of the screen" it sounds like you need to delete AppleWorks' preference files.

Peggy has written a User Tip over on Apple's Support web site which explains the above steps well.

<http://discussions.info.apple.com/[email protected]@.68ab7daf.68931bd2>

Dale

[lightning]

I re-installed Appleworks 6 from my original software CD, trashed the old version and now it works fine. Anyone else with this problem should do the same. Thanks to all who offered to help me.